Shipping policy

Last updated: November 10, 2026

Iconic Hat Lab, a division of Iconic Apparel LLC, ships from Belton, Missouri to addresses in the United States.

Standard Shipping

Orders under $200 ship for a flat $10. Orders of $200 or more receive free standard shipping.

Expedited Shipping

Expedited shipping options are available at checkout. Rates for expedited service are calculated automatically based on the selected shipping option and destination.

Processing and Production Times

• Blank hats typically ship within 2–3 business days.
• Custom embroidery typically requires about 3–4 weeks of production time.
• Rush embroidery, when selected, ships within 10 calendar days.
• Patches, transfers and other decoration typically require about 4–5 weeks of production time.

If you order an electronic proof, production begins after you approve the proof. Production time does not include shipping and transit time. Delivery estimates are not guarantees and may be affected by carrier delays, weather or other events outside our control.

Order Tracking

When your order ships, we email you a confirmation with tracking information when the shipping method supports it.

Address Accuracy

Please check your shipping address at checkout and contact us as soon as possible if it needs to be corrected.

Lost, Damaged or Delayed Packages

If your order is lost, damaged or delayed, contact us and we will help you work with the carrier.

Questions

Use our contact form or email orders@iconichatlab.com.